How Children’s Hospital of The King’s Daughters (CHKD) Transformed Its Pediatric Research Pharmacy with Vestigo®
Every day, the Investigational Drug Service (IDS) team at Children’s Hospital of The King’s Daughters (CHKD) brings hope to children and families. Managing more than 50 active pediatric clinical trials is not simple, and their story shows what is possible with the right support.
CHKD Found Its Way from Overwhelming Paperwork to Streamlined Success
Working in investigational drug services involves excessive documentation, often inconsistent sponsor-provided forms, and resource-intensive monitor visits that disrupt daily pharmacy operations. Like many research hospitals, CHKD faced growing inefficiencies as clinical trial demands increased.
If you’re doing important work, the administrative side shouldn’t be this overwhelming.
- Managing manual workflows that made it difficult to maintain accuracy, efficiency, and regulatory compliance
- Navigating sponsor-provided documentation that lacked consistency, complicating efforts to standardize procedures
- Allocating significant staff time to monitor visit preparation, diverting attention from clinical priorities
- Reconciling charges through spreadsheet-based systems that increased the risk of billing errors
- Facing storage constraints as physical documentation accumulated across the department
A Partnership That Changed Everything
Working in investigational drug services involves excessive documentation, often inconsistent sponsor-provided forms, and resource-intensive monitor visits that disrupt daily pharmacy operations. Like many research hospitals, CHKD faced growing inefficiencies as clinical trial demands increased.
“Vestigo has helped streamline our processes for accountability and dispensing, so significantly less time is wasted simply trying to navigate each sponsor’s binder format and forms.”
—Tina Hellauer, IDS Pharmacist, CHKD
In this case study, you’ll learn how CHKD:
- Gained real-time inventory visibility and eliminated the need for manual binder checks
- Simplified monitor visit preparation through secure remote access to key documents
- Replaced spreadsheet-based billing with real-time charge automation and improved reporting
- Standardized workflows across trials using flexible, patient-centered documentation tools
- Connected with a national network of IDS professionals to exchange insights and improve SOPs
This report highlights practical implementation takeaways, measurable efficiency gains, and the unexpected value of joining a supportive research community—all from the perspective of a leading pediatric hospital.
Ready to See the Full Transformation?
Download the complete CHKD case study and discover how Vestigo® can streamline your investigational drug services.
“The Vestigo team has been amazing to work with since day one—training sessions were helpful, they’re always available when we have questions, and the ongoing touchpoints are appreciated.”
—Tina Hellauer, IDS Pharmacist, CHKD
If their experience resonates with your current challenges, or if you’re simply curious about what’s possible, we invite you to read their full story.