Demonstrating the Value of IDS Through Time-Based Metrics
Unlock the Full Value of Your IDS Operations:
Download the Whitepaper >
As clinical trials grow in complexity, so do the demands on Investigational Drug Services (IDS). Yet, traditional volume-based metrics often fail to capture the full scope of IDS contributions, from protocol setup to drug preparation. In this whitepaper, IDS pharmacist and expert Rachael Aletti, Pharm.D., explores how time-based workload tracking provides a clearer, more actionable view of IDS productivity.
What You’ll Learn
- Why volume-based metrics fall short in today’s IDS landscape
- The five essential metrics every IDS should track (as recommended by HOPA)
- How time-based workload tracking improves staffing, budgeting, and benchmarking
- Real-world implementation strategies using both manual tools and automated systems like Vestigo®
Download your free copy and start optimizing your IDS metrics strategy today

Download Whitepaper
Whether you’re advocating for more resources, assessing operational efficiency, or planning for growth, this whitepaper provides data-backed insights and expert guidance to build a stronger, evidence-based case for your IDS team.
About the Author

Rachael Aletti, Pharm. D.
With over 13 years of experience as a licensed pharmacist, Rachael has worked primarily in academic medical centers, starting in inpatient care and transitioning to Investigational Drug Services in 2013. She graduated Summa Cum Laude from Massachusetts College of Pharmacy, completed a PGY1 Pharmacy Practice Residency at Montefiore Medical Center, and practiced at Montefiore before joining the IDS at NYP-Weill Cornell Medical Center.
Rachael joined McCreadie Group in 2019 as an Account Manager, leading new site implementations, optimizing Vestigo at existing sites, and fostering a collaborative community in investigational drug services. She pioneered the growth of the Research Pharmacy Summit and Vestigo’s Customer Success team before transitioning to Business Development Manager, focusing on new contracts and strategic planning. Now a Solutions Engineer, Rachael combines her technical expertise with deep knowledge of research pharmacy management to understand client needs and showcase Vestigo’s capabilities.